0. INTRODUCTION TO THE PRIVACY POLICY

The entity responsible for the files containing personal data collected through the Internet PORTAL www.acuinuga.com is ACUINUGA, S.L. (hereinafter ACUINUGA) with Tax Identification Number B-15673973 and registered office in Bertamiráns (Ames, Santiago de Compostela), C/ Alcalde Lorenzo 1, 1º, Postal Code 15.220.

In accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (hereinafter LOPD), we inform you that if you provide us with any personal data through this website, you expressly accept and consent to the processing of such data in the terms indicated, for the purposes indicated, and in compliance with the principles set out in this document.

At ACUINUGA, we base our activity on respect for the truth and privacy of individuals and, therefore, for the means used to carry it out. In order to comply with these objectives, activities related to the collection, use and transfer of personal data must be treated in a responsible and rational manner. In this regard, and based on the terms stipulated in current legislation, specifically Article 3 of the LOPD, we wish to inform you that for ACUINUGA, “Personal Data” is any information relating to an individual that identifies them, either directly or indirectly (making them identifiable), and which is in the possession of ACUINUGA.

1. COLLECTION OF PERSONAL DATA

In general, you can visit the ACUINUGA website without having to disclose your personal data. However, in order to access certain areas of our website, place an order, send us comments via our contact form, or receive information from us, it may be necessary to know your data, which will be requested at your discretion. However, if such data is requested and not provided, you will be denied the possibility of benefiting from these features offered by our website or others that may be incorporated.

Each form specifies which data is optional and which is mandatory. However, if the User provides any type of personal information to the PORTAL, they must provide true and up-to-date information, and unequivocally give their consent for the collection and processing of this information, which will be incorporated into a “file” registered with the Spanish Data Protection Agency by ACUINUGA, S.L. for the purpose of establishing contact with you, either by telephone or e-mail, or responding to questions you may ask us through our contact forms on the PORTAL and informing you about our services, activities, promotions, projects, news, etc.

ACUINUGA wishes to inform our Customers, Users, Collaborators, etc. that your information is fundamental to our activity and we do not participate in or permit the sale of such information to third parties.

2. DISCLOSURE OF DATA FOR LEGAL REASONS

ACUINUGA may be required by law to disclose your Personal Data in accordance with subpoenas, warrants or court orders in any of the countries in which we operate, and may disclose your Personal Data for the purpose of enforcing the Terms of Use of our Website or in emergency situations to protect the personal safety of the general public or the Website.

3. EXTERNAL WEBSITES

Our website may provide access to other websites, including our official social media profiles. Please be advised that clicking on these links will redirect you to a page for which ACUINUGA is not responsible. You should be aware that the owners of these websites external to ACUINUGA may collect, use or transfer your personal data under different terms and conditions. We recommend that when you contact one of these websites, you find out about their privacy policy, general terms of use and how they may use cookies, as we cannot control how these websites use the personal information you disclose. ACUINUGA’s official profiles on social media have been created to give you a better understanding of our activities and to create an alternative channel of communication with people interested in our organisation.

4. COOKIES

Law 34/2002 of 11 July (LSSICE) requires the User to give their consent for the installation of cookies, after receiving detailed information from the website owner about the cookies that will be used. ACUINUGA informs the User about the use of cookies on this website. Cookies are temporary files that are automatically placed on the User’s computer. They are small pieces of text that any website we visit sends to the browser and which allow that website to remember information about your visit, facilitating future visits and making the site more useful to you by offering personalised content, ensuring correct operation and improving our website in order to provide a better service to the users who visit us.

Specifically, the cookies on our website are as follows:

  • PHPSESSID → Session cookie. This cookie is used by the PHP programming language to allow SESSION variables to be stored on the web server. This cookie is essential for the website to function.
  • __utma → Google Analytics. User cookie. Expires after 2 years: Used to count how many times a unique user visits the site.
  • __utmb → Google Analytics. Session cookie. Expires after 30 minutes: This cookie records the time of arrival on the page and expires 30 minutes after the last page view.
  • __utmc → Google Analytics. Session status cookie. Cookie used to ensure compatibility.
  • __utmz → Google Analytics. User origin cookie. Expires in 6 months: This cookie stores the visitor’s origin, the path they took to access the website, whether it was direct access, from a link on another website, from an email link, using certain keywords in a search engine, through a display campaign, or through an AdWords advertisement.

As we have pointed out, our website uses Google Analytics, cookies that are sent to your computer from a domain that is not managed by ACUINUGA, but by a third party (Google) who manages them, their purpose being to analyse browsing data, networks, pages and visits (more information at www.google.com/intl/es/analytics/privacyoverview.html).

Please note that if you link to the social networks we share on our websites, third-party cookies will be installed by parties other than ACUINUGA. We encourage you to visit these websites to learn about their privacy policies, general terms of use, and cookie usage.

You can change your internet browser settings to allow, block or delete cookies installed on your computer. If you do not allow cookies to be installed, you may not be able to access some of the services we offer on our website or your browsing experience may not be as enjoyable. For information on how to configure, enable and delete cookies in the most common browsers, please follow these links:

  • Internet Explorer
  • Google Chrome
  • Chrome for Android
  • Mozilla Firefox
  • Safari
  • Safari for iOS (iPhone and iPad)

5. DATA SECURITY AND INTEGRITY

ACUINUGA employs the most modern and varied technological and legal measures available, with the aim of preventing the alteration, loss, misuse or destruction of the Personal Data it collects, uses and transfers. However, we inform you that due to the open, uncertain and insecure nature of the Internet, we cannot be held fully responsible for the security of Personal Data transmissions made over the network. Nevertheless, in order to offer you the greatest guarantees in this regard, we frequently review the technological measures implemented.

6. ARCO RIGHTS: ACCESS, RECTIFICATION, CANCELLATION OR OBJECTION TO PERSONAL DATA

You may contact us at any time to ask about our Privacy Policy and exercise your rights of access, rectification, cancellation, and opposition. To do so, please send a letter to ACUINUGA, S.L. Bertamiráns (Ames, Santiago de Compostela) C/ Alcalde Lorenzo 1, 1º, C.P. 15.220, or send us an email to the following address: arco@acuinuga.com or use any means that allows you to prove the sending and receipt of the request, providing a copy of an official document that identifies you, a request specifying the request, an address for notification purposes and supporting documents for the request, if applicable.